Privacy policy

Privacy Policy

Aqua Vitale UAE ("we", "our", "us") operates this website and provides products and services related to atmospheric water technology.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or purchase our products.

By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following personal information:
Name, phone number, email address
Billing and shipping address
Payment details (processed securely via third-party providers)
Order and transaction history
Device and browsing information (IP address, browser type)
Communications with us

How We Use Your Information

We use your information to:
Process and deliver orders
Provide customer support
Communicate with you about your order
Improve our website and services
Send marketing communications (only if you opt in)
Prevent fraud and ensure security

Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze website traffic, and support marketing activities.

You can control or disable cookies through your browser settings.

Sharing of Information

We do not sell your personal information.

We may share your data with:
Payment processors
Shipping and logistics partners
Technology providers (including Shopify)
Marketing platforms (e.g., Google, Meta)

All third parties are required to handle your data securely.

Data Storage & Security

We implement appropriate security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Opt out of marketing communications

To exercise your rights, contact us at info@aqua-vitale.com

Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.

International Data Transfers

Your information may be processed outside the UAE where our service providers operate. We ensure appropriate safeguards are in place.

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

Contact Us

Aqua Vitale UAE
IFZA Business Park, Building A1
Dubai, United Arab Emirates
Email: info@aqua-vitale.com