Shipping policy

Shipping Policy

We ship across the UAE and selected international locations.

Processing Time

Orders are processed within 1–3 business days. All order processing times and shipping cutoff times are based on Gulf Standard Time (GST), GMT+04:00 (Dubai, UAE).

Delivery Time

Delivery typically takes 2–7 business days depending on location.

Shipping Costs

Shipping cost is included in the price of all products. We offer free shipping on all orders

Important Notice

Due to the size and weight of our machines:
Deliveries may require special handling
Customers must ensure access for delivery
Failed delivery attempts may incur additional charges

Inspection on Delivery

Customers must inspect the product upon delivery. Any damage must be reported within 48 hours.

Failure to report damage within this timeframe may result in the denial of claims.

International Orders

Customers are responsible for any customs duties, VAT, or import charges.